OVERVIEW
While many people believe that some individuals are born leaders, the good news is that leadership skills can be taught and learnt.
The business world has changed! Management was about pushing people to succeed. Leadership is about pulling people along to succeed. Command and control have been replaced. Employees are not told what to do anymore. Now, you influence their choices and assist in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire! You manage peak performance for both yourself and others.
This Leadership Skills for Successful Managers course is aimed at seasoned managers. Using real world scenarios it covers the skills required to make the adjustment from working alongside your colleagues to managing and motivating them to work for you.
Decide today to stop pushing and start being an attract magnet!
WHO MUST ATTEND
For anyone who’s in the management level e.g.
- Assistant Managers
- Senior Executives
- Team Leaders
- Senior Managers
- Those with an interest in leadership behavior
Module 2: Leadership Styles
In this Module, delegates will look at the various styles of leadership styles that were researched by Kurt Lewin.
Key Learning Areas and Activities
- Autocratic style
- Participative style
- Delegative style
- Democratic style
Module 4: Management v. Leadership
- Communication skills
- What makes someone difficult
- The communication process
- Effective communication
- Communication impact
- Verbal communication
- Non verbal communication
- Body Language
- Time Management
- Typical procrastinators & time wasters
- What am I here for?
- Establishing priorities
- The Time Management Grid
- Principles for effective personal time management
- 30 ways to make more time
- Decision Making
- Personal action plan
- Managing Others
- Delegation
- What is delegation
- Do you need to delegate more?
- The advantages of delegation
- Why managers don’t delegate
- What to delegate
- Performance Management Appraisal
- The managers role
- The performance appraisal cycle
- Setting objectives
- Making objectives SMARTA
- Conflict Management
- Identifying the different types of conflict & problems
- How do I handle conflict?
- Conflict management styles
- Systematic approach to managing conflict and solving problems
- Skills / attributes for managing conflict
- Motivation
- Some well established theories of motivation
- Team briefing