Course length: 3 days
ISO 9001:2008 Auditor Training.
Toronto, ON Canada.
Course objective
The auditor training program is based on ISO 19011, which is a guideline document for
auditing quality systems. The case studies in the later part of the course will be presented
along with the applicable sections of ISO 9001:2008.
Who should attend
Anyone who wants to quickly and efficiently understand and learn how to audit using the new
QMS and EMS auditing guideline to ISO 19011:2002, upgrade your expertise from auditing
with ISO 10011-1 to ISO 19011:2002.
COURSE OUTLINE
The structure of the training is as follows:
1. DEFINITIONS
2. TYPES OF AUDITS
3. AUDIT OBJECTIVES
4. ROLES AND RESPONSIBILITIES
5. AUDITOR ACTIVITIES
6. INITIATING THE AUDIT
7. PREPARING THE AUDIT
8. EXECUTING THE AUDIT
9. WHAT THE AUDITOR IS LOOKING FOR
10. AUDIT DOCUMENTS
11. AUDIT TECHNIQUES: TELL ME/SHOW ME
12. AUDIT TECHNIQUES: AUDIT PATH
13. AUDIT TECHNIQUES: GRADUAL ELEVATION
14. AUDIT TECHNIQUES: SAMPLING
15. AUDIT COMPLETION AND CORRECTIVE ACTION FOLLOW-UP
16. INDUSTRY CASE STUDIES