Outline:

Employee Relations

• Definition of Function
• Main Duties and Responsibilities
• Employee Relations (ER) versus Human Resources (HR)
• Employee Relations versus Personnel and Administration
• ER Policies

Managing Employee Files and Records

• File Content and Organization
• Updating Employee Files
• Automated versus Hard Copies: Pros and Cons
• Human Resources Information Systems (HRIS)

Attendance Management

• Punctuality and Discipline: Whose Responsibility Is It?
• Flexi-time: Pros and Cons
• Casual Leave
• Absenteeism: Reporting and Analysis

Employee Grievances

• Definition of Grievance
• Grievances versus Complaints
• Grievance Resolution Procedures

Employee Welfare

• Employee Health: Monitoring and Reporting Sick Days
• Employee Safety: Whose Responsibility Is It?
• Social Functions: Pros and Cons
• Employee Counseling